At Weblim, we are committed to protecting your privacy and being transparent about how we handle your personal information.
This Privacy Policy explains in detail what data we collect, why we collect it, how we use and protect it, and your rights regarding your information.
We collect different types of information to provide and improve our services:
Account Information: When you sign up, we collect your name, email address, phone number, and other details necessary to create your account.
Payment Information: If you make a purchase, we process payments through secure third-party providers (e.g., Stripe, PayPal). We do not store full credit card details on our servers.
Communications: If you contact us (via email, forms, or chat), we keep records of those interactions.
User Content: Any information you post publicly (e.g., comments, reviews) may be visible to others.
Usage Data: We track how you interact with our website (pages visited, time spent, clicks) via tools like Google Analytics.
Device & Browser Information: We collect IP addresses, browser type, operating system, and device identifiers for security and analytics.
Cookies & Tracking Technologies:
Essential Cookies: Necessary for website functionality (e.g., login sessions).
Analytics Cookies: Help us improve performance (e.g., Google Analytics).
Marketing Cookies: Used for targeted ads (you can opt out).
If you log in via social media (e.g., Google, Facebook), we may receive profile information (name, email) as permitted by their policies.
We may supplement data with publicly available or third-party sources for fraud prevention or personalization.
We process your data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Providing services (e.g., account access, payments) | Contractual necessity |
| Customer support & communication | Legitimate interest |
| Improving & personalizing our services | Legitimate interest |
| Marketing (with consent) | Consent |
| Fraud prevention & security | Legal obligation |
| Compliance with laws (e.g., tax records) | Legal obligation |
We do not sell your data, but we may share it in these cases:
Service Providers: Trusted vendors (hosting, payment processors, analytics) who help operate our business under strict confidentiality.
Legal Requirements: If required by law (e.g., court orders, fraud investigations).
Business Transfers: If Weblim merges or is acquired, user data may be transferred under confidentiality agreements.
With Your Consent: For example, if you opt into a third-party integration.
Security Measures: We use encryption (SSL), firewalls, and access controls to protect your data.
Retention Period: We keep your data only as long as necessary:
Account data: Until you delete your account or after inactivity (e.g., 2 years).
Payment records: As required by tax laws (e.g., 7 years).
Analytics data: Aggregated/anonymized after 12 months.
You have control over your data:
| Right | How to Exercise |
|---|---|
| Access your data | Request via email |
| Correct inaccuracies | Update in account settings or contact us |
| Delete your data | Submit a deletion request |
| Opt out of marketing | Unsubscribe link in emails or email us |
| Disable cookies | Browser settings (may affect functionality) |
| Data portability | Request a copy of your data in a readable format |
| Object to processing | Contact us with your request |
EU/UK Residents: You may lodge complaints with your local data protection authority (e.g., GDPR).
If you’re outside Cameroon., your data may be processed in Cameroon. or other countries with privacy laws differing from yours.
We use Standard Contractual Clauses (SCCs) or other safeguards for cross-border transfers.
Children’s Privacy: We do not knowingly collect data from users under 16. Parents may contact us to remove accidental submissions.
Third-Party Links: Our website may link to external sites (e.g., social media). We’re not responsible for their privacy practices.
Policy Updates: We’ll notify you of significant changes via email or website notices. Continued use means acceptance.
For questions, requests, or complaints:
Email: [email protected]
Phone: +237672 696 670
Effective Date: 02/05/2022
Last Updated: 19/04/2025